CVE-2010-3476

Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

How to fix CVE-2010-3476

To remediate CVE-2010-3476, upgrade the affected package to a fixed version below.

• Debian/otrs2—upgrade to 2.4.8+dfsg1-1 or later

Is CVE-2010-3476 being exploited?

Low — EPSS is 1.4%, meaning exploitation activity has not been observed at scale.

Affected packages (1)

• from 0, < 2.4.8+dfsg1-1

References (1)

• ADVISORYsecurity-tracker.debian.org/tracker/CVE-2010-3476