CVE-2010-4767
EPSS 0.59%
Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
How to fix CVE-2010-4767
To remediate CVE-2010-4767, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 2.4.5-1 or later
Is CVE-2010-4767 being exploited?
Low — EPSS is 0.6%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 2.4.5-1