CVE-2013-4717
otrs2 - SQL injection
8.8
HIGH
CVSS 3.1
EPSS 0.90%
Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
How to fix CVE-2013-4717
To remediate CVE-2013-4717, upgrade the affected package to a fixed version below.
- —upgrade to 3.2.9-1 or later
- —upgrade to 2.4.9+dfsg1-3+squeeze4 or later
Is CVE-2013-4717 being exploited?
Low — EPSS is 0.9%, meaning exploitation activity has not been observed at scale.
Affected packages (2)
- from 0, < 3.2.9-1
- from 0, < 2.4.9+dfsg1-3+squeeze4
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | HIGH8.8 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |