CVE-2017-16921
8.8
HIGH
CVSS 3.1
EPSS 33.9%
Description
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
How to fix CVE-2017-16921
To remediate CVE-2017-16921, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 6.0.2-1 or later
Is CVE-2017-16921 being exploited?
Moderate — EPSS is 33.9%. Track this CVE but it's not at the top of the prioritisation list.
Affected packages (1)
- from 0, < 6.0.2-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | HIGH8.8 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |