CVE-2018-16586
otrs2 - security update
4.3
MEDIUM
CVSS 3.1
EPSS 0.58%
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
How to fix CVE-2018-16586
To remediate CVE-2018-16586, upgrade the affected package to a fixed version below.
- —upgrade to 6.0.11-1 or later
- —upgrade to 3.3.18-1+deb8u6 or later
Is CVE-2018-16586 being exploited?
Low — EPSS is 0.6%, meaning exploitation activity has not been observed at scale.
Affected packages (2)
- from 0, < 6.0.11-1
- from 0, < 3.3.18-1+deb8u6
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM4.3 | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N |