CVE-2018-16587
6.5
MEDIUM
CVSS 3.1
EPSS 0.49%
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
How to fix CVE-2018-16587
To remediate CVE-2018-16587, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 6.0.11-1 or later
Is CVE-2018-16587 being exploited?
Low — EPSS is 0.5%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.11-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM6.5 | CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N |