CVE-2019-12248
otrs2 - security update
4.3
MEDIUM
CVSS 3.1
EPSS 0.70%
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
How to fix CVE-2019-12248
To remediate CVE-2019-12248, upgrade the affected package to a fixed version below.
- —upgrade to 6.0.19-1 or later
- —upgrade to 3.3.18-1+deb8u10 or later
Is CVE-2019-12248 being exploited?
Low — EPSS is 0.7%, meaning exploitation activity has not been observed at scale.
Affected packages (2)
- from 0, < 6.0.19-1
- from 0, < 3.3.18-1+deb8u10
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM4.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N |