CVE-2019-12746
6.5
MEDIUM
CVSS 3.1
EPSS 0.82%
Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
How to fix CVE-2019-12746
To remediate CVE-2019-12746, upgrade the affected package to a fixed version below.
- —upgrade to 6.0.20-1 or later
Is CVE-2019-12746 being exploited?
Low — EPSS is 0.8%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.20-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM6.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N |