CVE-2019-9752
otrs2 - security update
5.4
MEDIUM
CVSS 3.1
EPSS 0.59%
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
How to fix CVE-2019-9752
To remediate CVE-2019-9752, upgrade the affected package to a fixed version below.
- —upgrade to 6.0.16-1 or later
- —upgrade to 3.3.18-1+deb8u8 or later
Is CVE-2019-9752 being exploited?
Low — EPSS is 0.6%, meaning exploitation activity has not been observed at scale.
Affected packages (2)
- from 0, < 6.0.16-1
- from 0, < 3.3.18-1+deb8u8
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N |