CVE-2020-1767
4.3
MEDIUM
CVSS 3.1
EPSS 0.56%
Description
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
How to fix CVE-2020-1767
To remediate CVE-2020-1767, upgrade the affected package to a fixed version below.
- —upgrade to 6.0.25-1 or later
Is CVE-2020-1767 being exploited?
Low — EPSS is 0.6%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.25-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |