CVE-2020-1771
5.4
MEDIUM
CVSS 3.1
EPSS 0.64%
Description
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
How to fix CVE-2020-1771
To remediate CVE-2020-1771, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 6.0.27-1 or later
Is CVE-2020-1771 being exploited?
Low — EPSS is 0.6%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.27-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N |