CVE-2020-1776
4.3
MEDIUM
CVSS 3.1
EPSS 0.33%
Description
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
How to fix CVE-2020-1776
To remediate CVE-2020-1776, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 6.0.29-1 or later
Is CVE-2020-1776 being exploited?
Low — EPSS is 0.3%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.29-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |