CVE-2021-21443
4.3
MEDIUM
CVSS 3.1
EPSS 0.22%
Description
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
How to fix CVE-2021-21443
To remediate CVE-2021-21443, upgrade the affected package to a fixed version below.
- Debian/otrs2—upgrade to 6.0.32-6 or later
Is CVE-2021-21443 being exploited?
Low — EPSS is 0.2%, meaning exploitation activity has not been observed at scale.
Affected packages (1)
- from 0, < 6.0.32-6
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |